STORE POLICY
CUSTOMER CARE
At Rob's Guns LLC, we strive to offer the highest customer service possible. Check out our warranty and return policy below. Our customers are busy, so we strive to achieve the best experience possible. We also understand that when you buy something, you may not always be able to get it taken care of. That's why we offer to assist our customers with any issues with the products they purchase from us.
WARRANTY & RETURNS
At Rob's Guns LLC, we strive to offer the highest customer service possible. We back all our new firearm sales with a lifetime warranty and all used firearms with a 90-day warranty. We want our customers to have the best experience purchasing their firearms or other products in our store. We always try to make our customers happy. Let us know if you have an issue so we can fix it.
We do not offer returns on electronics, IWB holsters, clothing, or purses, nor do we provide returns on firearms.
PRIVACY & SAFETY
We know that your privacy regarding your purchase is important. We protect all your information with the highest level of sensitivity possible. Any document not required by state or federal law to be held is destroyed. We also destroy all documents with your name, phone number, or other information. As fellow firearms owners, we understand how you want to be protected.
We protect all documents, layaway, banking, and personal information. We guarantee your data is safe. We do not disclose your information to anyone, which is not required by law.
WANT ROB'S TO CARRY YOUR PRODUCT?
If you want to see if we can carry your products in our store, don't hesitate to contact the store and speak with a manager. We have a reputation for carrying the best quality products. At Rob's, we don't just stop there because we know things happen. So we are looking for you to offer an excellent product to our customers and a fantastic customer service experience. We Carry products that we know are high quality and backed by a warranty from the manufacturer. If you meet our high standards, then give us a call. We would love to see what you have to offer our customers.
PAYMENT METHODS
-
Credit / Debit Cards (NO CREDIT CARD FEES)
-
Cash
-
Phone Payments
-
Online payment (layaway)
-
Gift cards (purchased in-store)
